
The Content Crossroads: Why Your Business Expertise Isn't Enough (And What Really Drives Results)
How I stopped creating content that made me cringe—and started building an audience that actually cares
The Rookie Mistake That Killed My Content
Picture this: You've just hit "publish" on your latest LinkedIn post. It's about your company's new service offering, complete with a professional headshot and a call-to-action that practically screams "hire me!"
You refresh the page. No likes. No comments. Radio silence.
Sound familiar? Welcome to my world circa 2019.
I was that business owner who thought great content meant talking about how awesome we were. My posts read like thinly veiled sales pitches: "We're the best real estate team in town! Call us for all your needs!"
The engagement was... well, let's just say my mom was my most reliable commenter.
Here's the brutal truth I learned: The audience doesn't care about you. I don't mean that to sound harsh, but they don't. They care about how you can help solve their problems.
The Lightbulb Moment That Changed Everything
My content awakening came through two game-changing books that completely shifted my perspective:
Gary Vaynerchuk's "Jab, Jab, Jab, Right Hook" taught me the value-to-promotion ratio. Translation: you need to add value at a much higher rate than you promote your business. Think of it as earning the right to make an ask.
Marcus Sheridan's "They Ask, You Answer" opened my eyes to something revolutionary: your customers are already telling you what content to create. They're asking questions every day—you just need to listen and answer them publicly.
These weren't just marketing tactics. They were a fundamental reframe of how content works.
The Content Sweet Spot: Where Magic Happens
What I discovered changed everything: Great content lives at the intersection of your ideal client's pain points and your knowledge, experience, and unique point of view.
Think of it as a Venn diagram:
Circle 1: What your ideal client struggles with
Circle 2: What you know, have experienced, and believe
The Sweet Spot: Where these overlap = your content goldmine
This intersection is where you stop being just another voice shouting into the void and start becoming a trusted resource people actually want to hear from.
Finding Your Content Intersection: A Step-by-Step Guide
Step 1: Map Your Ideal Client's Pain Points
Stop guessing what your audience needs. Start asking and listening:
Review your past client conversations. What questions come up repeatedly?
Check your email inbox. What problems are people reaching out about?
Use AI to help. Ask ChatGPT: "What are the top 10 pain points of [your ideal client description]?"
For real estate professionals, this might include:
"How do I price my home in this market?"
"What's the difference between getting pre-qualified vs. pre-approved?"
"Should I buy now or wait for rates to drop?"
Step 2: Inventory Your Knowledge and Experience
You know more than you think. Document:
Your professional expertise (certifications, years of experience, specializations)
Your personal journey (challenges you've overcome, lessons learned)
Your unique perspective (what you believe that others might not)
Step 3: Find the Intersection
Where do your client's pain points meet your expertise? These become your content topics.
Example: If you're a real estate agent who struggled with imposter syndrome early in your career, and you know your clients often feel overwhelmed by the buying process, your content might be: "5 Ways to Feel Confident During Your First Home Purchase (From Someone Who's Been There)"
The AI Advantage: Scaling Your Content Discovery
Here's where modern tools become your secret weapon. Use AI to accelerate this process:
Prompt for Understanding Your Ideal Client: "I serve [describe your ideal client]. What are their top 15 pain points, fears, and questions related to [your industry]? Format this as specific questions they would ask."
Prompt for Content Ideas: "Based on my expertise in [your areas] and my ideal client's challenges with [their pain points], generate 20 blog post ideas that provide genuine value while positioning me as a trusted expert."
The key is being specific about both your expertise and their challenges.
From Self-Promotion to Service: The Mindset Shift
The transformation isn't just tactical—it's philosophical. Instead of asking "How can I promote my business?" start asking "How can I serve my audience?"
This shift changes everything:
Your content becomes helpful instead of salesy
People start engaging because they're getting value
You build trust before you ever ask for anything
Your expertise becomes evident without you having to claim it
The Mountain of Content Right in Front of You
Here's the exciting part: You're sitting on a content goldmine. Every client conversation, every problem you've solved, every question you've answered—that's all potential content.
You don't need to become a different person or learn entirely new skills. You need to bridge what you already know with what your audience needs to hear.
Your Next Steps: From Intersection to Impact
Audit your last 10 pieces of content. How much was about you vs. about helping your audience?
Create your pain point list. Spend 30 minutes mapping your ideal client's challenges.
Apply the 80/20 rule. For every promotional post, create four value-driven pieces.
Start with one intersection. Pick one client pain point you can address with your experience and create content around it this week.
The Bottom Line
Great content isn't about having the loudest voice or the biggest budget. It's about consistently showing up at the intersection of what your audience needs and what you can uniquely provide.
Stop trying to convince people you're great. Start proving it by helping them succeed.
The audience you're meant to serve is already out there, searching for answers you have. Your job isn't to shout louder—it's to meet them where they are with exactly what they need.
What's one pain point your ideal client faces that you could address in your next piece of content? Drop it in the comments below—let's help each other find those content intersections that create real impact.
Ready to discover your content sweet spot? Download my free "Content Intersection Worksheet" to map out 30 days of value-driven content ideas that position you as the go-to expert in your field.